Queen's Hospital

Queen's Hospital 2024-05-14 Person 4 5 0

We organised. Very good listening.

In my case, there wasn't that much issues.

Queen's Hospital 2024-05-14 Person 4 5 0

The ambulance team and all doctors and nurses were very good and caring. Were I found confusion was from the Friday that I was told that I needed a ctscan before I could come home but by Saturday pm still wasn’t done And I was discharged and told that I would have to come back this week for the scan and I would get an appointment. Today my husband was told that the scan was cancelled and couldn’t get more info. I have an appointment for the 27 of May at the general surgery hot clinic in writing and I presume I should have had the scan done for it. I do not want to cancell that appointment especially that I am in quite a bit of disconfort and I would appreciate some answers

Just a clearer situation as I told above

Queen's Hospital 2024-05-14 Person 5 5 0

There was no delay, I was kept informed all questions were answered. Very professional service with understanding and empathy.

I always find Queens Hospital very confusing, but there is not much you can do about that

Queen's Hospital 2024-05-14 Person 4 5 0

Waiting time was short

Nothing

Queen's Hospital 2024-05-14 Person 4 5 0

There was a long waiting time (16 hours approx) with no indication how much longer one would have to wait. However, the medical team could not have been more thorough, polite and professional, I was very impressed with the level of treatment I received.

I received treatment that gave me peace of mind and had an excellent doctor who performed lots of tests to reassure me.

Queen's Hospital 2024-05-14 Person 4 5 0

Looked after my mum as well as they could

The bed situation was very long Waiting in the corridor But mum was looked after

Queen's Hospital 2024-05-14 Person 4 5 0

The treatment was good I felt there was a lack of communication about waiting times etc Possibly there could be light up signs giving this info etc

Nothing could be better because the vast amount of people who needed attention this restricted the amount that staff had to deal with this they were all working flat out

Queen's Hospital 2024-05-14 Person 4 5 0

As a cancer patient I was treated in a timely manner and nurses and doctors were very good

Nothing

Queen's Hospital 2024-05-14 Person 4 5 0

I was in lot of pain due to gallstones. Surgery was done which I believe has saved my life.

I was kept waiting in a chair. More beds need to be provided to Queens hospital to deal with emergencies.

Queen's Hospital 2024-05-14 Person 4 5 0

I was dismayed and very upset at the length of time I was in each department eye clinic and emergency department , but I will say the nurse is charge was very specific with the information that she conveyed in fact she was lovely , and made it clear of wait times , the eye clinic was much the same lovely staff ,all doctors involved in my care were thorough friendly and caring

What I found very annoying , if you transition to another department , your wait time starts from the moment you attend the next department , yes to make sure that there are enough doctors for each department , but i understand that the staff absolutely do the best they can , in a very difficult situation that they find themselves in , staff were helpful and thorough